Yes.

Nut Allergies:
Create a Cook is not a nut free facility.  Any nuts that are on site are stored in enclosed containers.  All pans, pots, bowls, etc are run through our ware washing machine which reaches sanitizing temperatures during the cycle. In the classes most recipes we select allow the option of including or excluding nuts and we set up for each child accordingly.  For the birthday parties NONE of the recipes include nuts.

Other food allergies or religious dietary restrictions:
We also try to accommodate children with other allergies like milk allergies, sesame, soy, etc.  As long as you let the Create a Cook staff know when you register your child that there are food allergies or dietary restrictions like no pork or no shellfish we will always try to find a substitution for the student unless the recipe restricts it.  It is VERY IMPORTANT that you indicate these issues when you register in the Comments/More Information field during the last step of the registration process.

All of the classes both for adults as well as kids at Create a Cook are hands-on cooking unless it is noted in the class description as a demo class.  You will be preparing your own recipes and dishes and unless it is a party, where you will be dining here, all of the delicious food you prepare will be packed up  in take out containers and sent home with you to share with your family and friends.

We recommend that students wear closed-toe shoes to class and to dress appropriately for a cooking environment. Open-toed shoes, and flip flops are not allowed to be worn during class. We will provide an apron during the cooking class.

Yes, we have plenty of parking.

Classes marked wait list are currently sold out however if you wish you can sign up for the wait list. When you sign up for the wait list the system WILL NOT ask for credit card details it will only ask you for contact information. You can sign up for as many wait listed classes as you want.  If a student cancels from the class we will contact you directly and offer you the option to take the class and we will arrange the payment details at that time.

PLEASE NOTE:

If there are any FOOD ALLERGIES or DIETARY RESTRICTIONS (no pork, shellfish) you MUST indicate what they are in the COMMENTS/MORE INFORMATION section above when you register. We will NOT have substitutions on hand if these issues were not noted when booking the class.

Please note: Due to COVID-19 our Summer program refund policy has been updated: 

* Cancellation and Refund Policy: UPDATED DUE TO COVID-19

• No refunds or account credits will be provided.
• You are welcome to transfer your enrollment to another participant. Create a Cook needs to be aware of that change.

For SUMMER Vacation Weeks:

We offered refunds to everyone registered before May 31st, 2020. We apologize that no refunds or account credits will be provided after May 31st, 2020.
Through March 1st we will issue a full refund.
Through April 30th we will charge a $50.00 cancellation fee and refund the balance to you.
If the class is cancelled after May 31st, the payment will be forfeited. 

If Create a Cook must cancel a class: If Create a Cook cancels a class due to low enrollment or other unforeseen circumstances you will have the choice of receiving a refund or a credit

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PRIVATE EVENTS: When you reserve one of our kitchens for an event (adult parties, team building, bachelorette parties, custom workshops), we require a 50% deposit at the time the reservation is made.  The remaining payment is due when we call for the final guest count. If you cancel at least 30 days prior to the event, we will charge a $50.00 cancellation fee and refund the balance to you. If you cancel within 30 days of the event, all money paid will be forfeited unless the kitchen is booked for another event.

KID'S BIRTHDAY PARTIES: When you reserve a kitchen for a birthday party we require a full deposit. The deposit is non-refundable and non-transferable (meaning rescheduling the event) within 45 days of the party date.  
MAXIMUM ATTENDANCE: Under COVID-19 state guidelines, please keep in mind that the MAXIMUM attendance for birthday parties is 8 guests including the birthday child.

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CANCELLATION POLICY FOR ALL OTHER CLASSES AND WORKSHOPS:

Cooking classes are like theater or concert tickets: the show must go on, so we encourage you to send a substitute if you are unable to attend.

WORKSHOPS/SERIES/OTHER CLASSES: If you cancel at least 45 days prior to the start of class/workshop your payment will be refunded in full. If you cancel before 30 days of your scheduled class: We will issue you a credit towards a future class.  No refunds will be issued within 30 days of the scheduled class. We cannot provide refunds, transfers, or makeup sessions for classes missed because of illness, job loss, personal emergencies or events beyond our control. If we cancel a class due to low enrollment, all payments and deposits will be refunded in full.

KIDS CLASS SERIES: If you join an already running session we will prorate you for any missed classes.
Session cost varies depending on the number of classes that meet for each session.  Session classes do not meet during school vacation weeks or on days when Newton is closed for a holiday.
MAKE UP CLASSES FOR SERIES:
We will give you a credit on your Create a Cook account (not a refund) for 1 class missed per session as long as we were notified in advance of the absence.

If Create a Cook must cancel a class: If Create a Cook cancels a class due to low enrollment or other unforeseen circumstances you will have the choice of receiving a refund or a credit for that particular day towards other offerings. If a class is canceled, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check your email.  If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message.  We will assume that you listen to your phone messages on a regular basis.

Weather related cancellations:We will make a determination no later than 2 hours prior to a class and in the event of a cancellation of a class due to inclement weather, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check your email.  If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message.  We will assume that you listen to your phone messages on a regular basis.  We encourage you to call us if you are in doubt. Unless you hear from us either via email or phone based on the information provided to us at registration, the class will be held.  If the class is canceled we will put a credit on your Create a Cook account for a future class.  No refunds will be issued.

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PARTICIPANT WAIVER AND RELEASE OF LIABILITY AND HOLD HARMLESS AGREEMENT

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people. Create a Cook has put in place preventative measures to reduce the spread of COVID-19; however, we cannot guarantee that you or your child(ren) will not become infected with COVID-19. The participant hereby release, covenant not to sue, discharge, and hold harmless Create a Cook, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. The participant understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Create a Cook, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any Create a Cook program.

The participant understand there are numerous inherent risks associated with participating in any cooking activities, including but not limited to using sharp knives, operating hot stove, boiling water, hot oil, oven, and operating kitchen equipment. The undersigned participant acknowledges and assume the risks involved in these cooking activities and for any damage, illness and injuries resulting from such risks. The participant hereby waives, releases, remises, covenants not to sue and forever discharges Create A Cook and any of their managers and employees, of any and all liability, claims, demands, actions or rights of action, or damages of any kind. 

The participant accepts full financial responsibility for any injury to him/herself or to any other participant, whether due to his/her own negligence or not, and agrees to hold harmless and indemnify Create A Cook. Create A Cook is not responsible for any lost, stolen or damaged personal belongings.

Photography: Create a Cook reserves the right to make, display and/or publish individual photographs. Photographs may be displayed within the gym, on the Internet, or in our promotional materials.

Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. We are using a certificate : 128-bit SSL encryption.

Our online system allows us to accept Visa, Master Card, American Express and Discover.