Create a Cook is not a nut free facility. Any nuts that are on site are stored in enclosed containers. All pans, pots, bowls, etc are run through our ware washing machine which reaches sanitizing temperatures during the cycle. In the classes most recipes we select allow the option of including or excluding nuts and we set up for each child accordingly. For the birthday parties NONE of the recipes include nuts.
Other food allergies or religious dietary restrictions:
We also try to accommodate children with other allergies like milk allergies, sesame, soy, etc. As long as you let the Create a Cook staff know when you register your child that there are food allergies or dietary restrictions like no pork or no shellfish we will always try to find a substitution for the student unless the recipe restricts it. It is VERY IMPORTANT that you indicate these issues when you register in the Comments/More Information field during the last step of the registration process.
All of the classes both for adults as well as kids at Create a Cook are hands-on cooking unless it is noted in the class description as a demo class. You will be preparing your own recipes and dishes and unless it is a party, where you will be dining here, all of the delicious food you prepare will be packed up in take out containers and sent home with you to share with your family and friends.
We recommend that students wear closed-toe shoes to class and to dress appropriately for a cooking environment. Open-toed shoes, and flip flops are not allowed to be worn during class. We will provide an apron during the cooking class.
Yes, we have plenty of parking.
Classes marked wait list are currently sold out however if you wish you can sign up for the wait list. When you sign up for the wait list the system WILL NOT ask for credit card details it will only ask you for contact information. You can sign up for as many wait listed classes as you want. If a student cancels from the class we will contact you directly and offer you the option to take the class and we will arrange the payment details at that time.
You must be signed in to your on-line account. Click on "My Classes" . Cancel any class using the Change button on the right side.
When you finish, your account will show an account credit. Refunds are given only as class credit. For your next purchase, the shopping cart will automatically apply the credit and deduct the cost of your purchase from your account credit before it charges your credit card.
When you reserve one of our kitchens for an event (adult parties, team building, bachelorette parties, custom workshops), we require a 50% deposit at the time the reservation is made. The remaining payment is due when we call for the final guest count. If you cancel at least 30 days prior to the event, your full deposit will be refunded. If you cancel within 30 days of the event, all monies paid will be forfeited unless the kitchen is booked for another event.
Kid’s birthday parties
When you reserve a kitchen for a birthday party we require a full deposit. The deposit is non-refundable and non-transferrable (meaning rescheduling the event) within 30 days of the party date.
Summer Vacation Classes:
Deposits and Payments:
When you are booking summer vacation program online, the system will charge the full payment amount.Change Policy for SUMMER Vacation Classes:
- Through March 30th, one change is allowed per account.
- Starting April 1st, there will a change fee of $50.
Cancellation and Refund Policy:
- Through March 1st we will issue a full refund.
- Through April 30th we will charge a $50.00 cancellation fee and refund the balance to you.
- If the class is cancelled on or after May 1st, the payment will be forfeited.
Cancellation Policy for all other classes and workshops:
Cooking classes are like theater tickets: the show must go on, so we encourage you to send a substitute if you are unable to attend.When you reserve a spot for a cooking class, full payment is required at the time the reservation is made. We accept MasterCard, Visa, American Express and Discover cards.
KIDS CLASS SERIES: If you join an already running session we will prorate you for any missed classes. Session cost varies depending on the number of classes that meet for each session. Session classes do not meet during school vacation weeks or on days when Newton is closed for a holiday.
MAKE UP CLASSES FOR SERIES:
We will give you a credit on your Create a Cook account (not a refund) for 1 class missed per session as long as we were notified in advance of the absence.
If you cancel at least 30 days prior to the start of class/workshop: Your payment will be refunded in full. If you cancel before 14 days of your scheduled class: We will issue you a credit towards a future class. No refunds will be issuedwithin 14 days of the scheduled class.We cannot provide refunds, transfers, or makeup sessions for classes missed because of illness, job loss, personal emergencies or events beyond our control.
However, you are always welcome to send someone in your place for workshops, because we understand these things do happen.
If we cancel a class due to low enrollment, all payments and deposits will be refunded in full.
If Create a Cook must cancel a class:If Create a Cook cancels a class due to low enrollment or other unforeseen circumstances you will have the choice of receiving a refund or a credit for that particular day towards other offerings. If a class is canceled, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check your email. If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message. We will assume that you listen to your phone messages on a regular basis.
Weather related cancellation:We will make a determination no later than 2 hours prior to a class and in the event of a cancellation of a class due to inclement weather, we will make every attempt to notify you by phone or email using the information you provided to us upon registration. We encourage you to check your email. If we do choose to notify everyone via phone and we are not able to speak with you in person, we will leave a message. We will assume that you listen to your phone messages on a regular basis. We encourage you to call us if you are in doubt. Unless you hear from us either via email or phone based on the information provided to us at registration, the class will be held.
Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately. We are using a certificate : 128-bit SSL encryption.
Our online system allows us to accept Visa, Master Card, American Express and Discover.